Refund policy
What is your return policy? We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Items must be in their original condition to be eligible for a return.
How do I start a return or exchange? Email us at support@lostdrawprovisions.com with your order number and reason for return. We'll respond within 1–2 business days with next steps.
Who pays for return shipping? Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.
When will I receive my refund? Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.
What if my item arrives damaged or incorrect? Contact us at support@lostdrawprovisions.com right away with your order number and a photo of the issue and we'll make it right — no questions asked.
What items are not eligible for return?
- Items that have been worn or washed
- Items without original tags
- Final sale or clearance items